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hi

need some brain help got a lap top with some really important docs on but cant recover due to blue screen of ceath troubles and answers gratefully recived thanks guys

There are a number of things you can try, are you able to boot it into safe mode?

to do so, tap F8 upon start up, it will open a menu, select boot in safe mode. In safe mode many of the un-needed crap isnt loaded, this may allow you to get into windows and back up your files to cd, dvd or external drive, etc.

Try it and post back see how yuou get on.

thanks nobby thats what i was going to try first

the error message isthe following file is missing or corrupt windows root>system32/ntoskrnl.exe

and i was wondering if theres any tools apart from the windows recovery that will repair this file without all the messing about


ty for any suggestions :colors:

It appears there are a number of things that can cause that message, my bet is, its just a corrupt file, this page explains cause and solutions, but it looks very much like you will need the windows CD. If you are on XP it should be fairly simple, there are some solutions for other windows OS's:

http://www.computerhope.com/issues/ch000646.htm

Let us know how you get along.

Good luck